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Rachel Andrea Go

B2B eCommerce Content Marketing and Strategy

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Rachel Go

eCommerce reviews

Rachel Go / September 12, 2022

How to generate more eCommerce reviews (and address negative ones)

Gathering honest eCommerce reviews — including negative feedback — from customers is a powerful method for growing your brand. Consider your own online …

[Read more...] about How to generate more eCommerce reviews (and address negative ones)

inventory management best practices

Rachel Go / September 5, 2022

In-house, marketplace, and 3PL inventory management best practices

Keeping track of all items that come into and go out of your business is a complex process. A notepad and pen won't cut it when you’re trying to manage …

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Key inventory management metrics

Rachel Go / August 29, 2022

How to track key inventory management metrics

The success of your online store hinges on the efficiency of your inventory management. If you accidentally run out of stock, repeatedly send out orders late, …

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Perpetual inventory management

Rachel Go / August 22, 2022

How to switch to perpetual inventory management

If thinking about your annual stock take makes you shudder in fear, it’s time to make a change to your inventory management practices. Rather than dreading …

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Shopify Audiences

Rachel Go / August 15, 2022

Shopify Audiences: What it is and how to leverage it

Finding the right target audience for your customer acquisition efforts has always been a challenge for eCommerce merchants. Recently, Shopify has made it a …

[Read more...] about Shopify Audiences: What it is and how to leverage it

Inventory management software

Rachel Go / August 8, 2022

18 Awesome inventory management software to streamline orders

Keeping track of the stock that comes in and out of your store is a fundamental task for any eCommerce business. To protect the longevity of your store, it's …

[Read more...] about 18 Awesome inventory management software to streamline orders

Behavioral design

Rachel Go / August 1, 2022

A product marketer’s guide to behavioral design

Everything you do is influenced by triggers in your environment. You choose what to wear based on what the current fashion trends are—whether you copy what …

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Customer surveys and interviews

Rachel Go / July 25, 2022

Customer surveys and interviews: How to get to know your customers better

How well do you know your customers? Do you have a close relationship, or is it limited to the basics like age, gender, purchasing frequency, etc.? Building …

[Read more...] about Customer surveys and interviews: How to get to know your customers better

Audience intelligence

Rachel Go / July 18, 2022

Audience intelligence: Power up your marketing by understanding your customers

Audience intelligence should guide the strategy around everything you do as a business. It reveals not only the best audience for your goals, but also what they …

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