46 AI Tools to Help Run Your eCommerce Business

Managing a thriving eCommerce business can be hectic. It’s no easy task juggling functions such as marketing and sales while ensuring your business’s data security. Thankfully though, there are AI-powered tools that can streamline your business processes.

From product recommendations to data security, as well as photo and video editing, you can find innovative AI tools that’ll save hours of time and produce outstanding results.

In this article, I’ll cover AI tools for:

• Content and copywriting
• Images
• Video
• Audio
• Contact management/CRM
• Product recommendations
• Security

Content and copywriting

Crafting creative and relevant content for your audience across various channels such as blogs, social media, and email is a great way to market your brand. The following tools can simplify and even upgrade your copy.

Rytr

This AI writing assistant lets you instantly generate high-quality content for different mediums. It can accommodate over 30 “use cases” (i.e., formats), including blogs, CTAs, emails, social ads, video ideas, and more. All you have to do is:

• Choose the use case for your content
• Select your preferred language and tone
• Type in some context
• Click “Ryte for me”

Rytr then does the work for you at an affordable price. They offer three plans, Free, Saver, and Unlimited, whose monthly fees range from $0 to $29. All three possess the following key features with varying degrees of accessibility:

• Characters per month – 5K to unlimited
• Use cases – 30+ to customizable
• Languages – 30+
• Account manager – None to dedicated
• Support – Zero to priority

Writesonic

Writesonic is an AI writer that helps you craft long-form SEO blog posts and articles in seconds. Simply input your chosen topic, keyword, and language (it supports over 25), then let the tool do the legwork for you. It includes features such as:

• A paraphrasing tool
• A text expander to lengthen your content
• An article summarizer

You can also create product descriptions, Facebook and Google ads, and more. Writesonic has three packages, Free Trial, Short-form, and Long-form, with prices ranging from $0 to $999 per month. Their key features are:

• Monthly words – 6.25K to 5M
• User seats – 1 to 10
• AI templates and an article writer
• Sonic Editor
• Landing page generator
• Custom and priority offerings

Your chosen plan dictates which of the above features you have access to and to what degree.

Note: Writesonic charges lower prices for annual billing.

Copy.ai

This AI content generator from Copy.ai also provides results in seconds. It’s specifically designed for three types of users:

• Blog writers, helping them produce high-quality posts
• Social media managers, to make daily social posts
• Email marketers, to assist with crafting high-converting emails

Select your type of project, add context, choose from multiple generated options, then edit and publish the content. Copy.ai’s two packages are their Free and Pro plans, which offer the following perks:

• Monthly words – 2K to 300K
• User seats – 1 or 5
• Copywriting tools – 90+
• Number of projects – Unlimited
• Languages – 25+
• Priority email support

The Pro plan can cost from $14 to $209 per month, while annual payments are charged less. If you need more than 300K words per month, you’ll have to contact the Copy.ai team.

Frase

Frase’s AI content generator assists with researching, writing, and optimizing your content for SEO. You can choose from their Basic, Team, or Enterprise plans, which feature:

• User seats – One to unlimited
• Document credits – 30 to unlimited
• Automated content briefs
• Content scoring
• Content editor

Monthly fees range from $44.99 to $114.99, with an extra $25 per additional seat. Frase’s Enterprise plan, meanwhile, uses custom pricing, so you’ll need to contact the company’s team for a quote. Annual billing also yields discounted prices. Lastly, the SEO add-on costs $35 a month and includes:

• The ability to view keyword search volumes and modifiers in Frase’s Outline Builder
• Access to the top search results’ domain authority and backlink data
• Frase’s AI Writer

Anyword

Anyword’s AI writer uses data to generate and optimize your copy. Predictive performance scoring gauges whether or not your content will do well, and Anyword lets you build customer personas to tailor your writing to your unique audience.

Their solutions are designed to generate copy for ads, landing pages, blog posts, emails, and more. They also offer packages for two categories, which we’ve summarized below.

Small businesses

You can select either the Free, Basic, or Data-driven plan, which include the following features at costs ranging from free up to $266 per month:

• Monthly word credits – 1K to unlimited
• Copywriting tools – Basic to data-driven
• One user seat
• Blog Post Wizard
• Predictive performance score
• 25 languages

The plans’ prices are lower when you pay annually.

Most businesses

Anyword’s other plans, meanwhile, require booking a demo and contacting their team for pricing. Their features are similar to the previous small business plans but have some additions for specific purposes:

• Acquire – Designed to generate copy for increased acquisitions, it features integrations and policy compliance detection for Google and Facebook ads.
• Convert – Connect Anyword to your website to deliver targeted messages and increase conversions.
• Engage – Boost audience engagement with optimized marketing content and tailored AI models for social posts and emails.

Copysmith

Copysmith’s AI writing platform was designed with four types of customers in mind: eCommerce teams, enterprises, agencies, and freelancers. It provides:

• Integrations and APIs for easy collaboration
• A Google Chrome extension for browser-based work
• Custom product descriptions
• The ability to generate content in bulk
• Collaboration features for your team
• A campaign builder for easier marketing

All of Copysmith’s packages – Starter, Professional, and Enterprise — include integrations and in-app support, as well as the below features:

• Monthly credits – 50 to unlimited
• Monthly words – 33K to unlimited
• Monthly plagiarism checks – 20 to unlimited
• Bulk import and export
• Account manager

Their monthly fees start at $19 per month and increase for each plan, with the Enterprise plan requiring you to reach out to Copysmith for a custom quote.

QuillBot

QuillBot offers a suite of AI writing tools to improve your content. Their paraphrase feature will rewrite your text with new vocabulary and sentence structures. During this process, QuillBot will show you the changes made using color coding, such as orange for replaced words, yellow for structural changes, or blue to highlight the longest unaltered words.

This tool is great for creating succinct content such as:

• Meta descriptions for website content and blog articles
• Short social media posts to promote long-form content
• Brief overview paragraphs that can serve as blog article introductions

The QuillBot paraphrase tool has several modes available to accommodate your desired application or tone of voice. These options are:

• Standard
• Fluency
• Natural
• Formal
• Academic
• Simple
• Creative
• Expand
• Shorten
• Custom

The standard mode is free to use, but if you want to use the others, you’ll need to upgrade to a Premium account.

You can also use the synonyms slider to increase or decrease the number of changes QuillBot makes (only in Premium accounts though).

Each month, you can use the free version of QuillBot to:

• Paraphrase up to 125 words
• Paraphrase in two modes
• Correct basic grammar errors
• Generate text with 50 AI prompts per day
• Generate basic summaries

The Premium version includes access to the paraphraser tool, plus the grammar checker, plagiarism checker, AI detector, summarizer, browser extensions, other apps, and more, and users can phrase unlimited texts in unlimited modes. This plan costs $8.33 per month, which is billed annually at $99.95 a year. The company also offers a three-day money-back guarantee so you can try the Premium plan and request a refund if you’re unhappy.

Scalenut

Scalenut describes itself as an “AI Co-pilot that powers the entire SEO content lifecycle.” This tool will assist your marketing activities across all stages of your SEO content strategy, from researching keywords and planning topics to writing, optimizing, and analyzing content.

The platform is rich in features, all geared toward making your eCommerce advertising efforts easier to handle. Trusted by brands like Amazon and Ikea, you can use Scalenut as an all-in-one content marketing tool to create engaging, informative content tailored to your target keyword clusters: 

• The audit features return real-time feedback on content performance so you can optimize existing content or use Scalenut’s “Fix-it” feature to improve content automatically.
• Turn on Cruise Mode to have Scalenut automatically generate long-form content within minutes, helping you ramp up content production. I recommend pairing this with a human touch to ensure a content manager oversees the final product.

If you’re interested in adding Scalenut to your eCommerce AI toolstack, they offer various plan options: 

• The Essentials plan is $18 per month when you purchase an annual subscription, or $39 billed monthly. 
• The Growth plan is $36 per month annually, or $79 monthly. 
• The Pro plan is $67 per month annually, or $149 monthly. 
• They also have an Enterprise plan with custom pricing available upon application.

Your chosen plan will depend on your content production needs. The Essentials plan, for example, lets you create 10 SEO articles per month, whereas the Pro plan offers 150 articles per month. The higher tiers also give you access to more features; if you choose the Essential plan, you won’t have access to the audit, analysis, or keyword cluster features, for instance.

AdCopy

AdCopy helps you craft copy for Meta advertisements published on Facebook and Instagram. This tool is great for busy eCommerce marketing teams tasked with creating and managing paid social media campaigns.

Leverage AdCopy to build new marketing campaigns, using the AI-powered tool to assist in writing your copy and generating creative assets. All you have to do is share the URL you want to send people to, a product image, and your logo. AdCopy will then use those details to generate your unique ad graphics and copy. 

With AdCopy, you can create 15 publication-ready ads in less than a minute. This makes it an asset when producing ad copy variations for large-scale ad campaigns where you want to test multiple ad messages and creatives. You can also connect it to your Meta Ads Manager account to glean valuable data from your best performing ads, which helps AdCopy build more intuitive ads.

Two plans are available: The Pro option is $79 per month and lets you build and launch ads for one Meta ad account. If you need to connect multiple accounts or collaborate with team mates, you can upgrade to the Agency plan for $149 per month. AdCopy also gives you four months free if you choose annual billing.

Surfer

Use Surfer to create blog articles and long-form content that’s optimized for organic search. The tool aims to streamline your SEO workflow, making it useful for content marketing teams tasked with publishing a high volume of content or that want to refine old content on their eCommerce site.

Surfer offers a variety of features, including:

• Surfer AI
• Content editor
• Keyword research
• Audit

From creating optimized articles and a keyword-rich content strategy to analyzing and editing existing content, these AI-powered elements are designed to improve your content strategy. The Keyword Surfer Extension and AI Outline Generator tools are free so you can sample Surfer’s full potential in some of your content marketing activities.

Pricing plans are tailored to suit everyone from small business owners to large-scale agencies and marketing teams:

• Essential plan for $89 per month, or $69 when billed annually

• Scale plan for $129 per month, or $99 when billed annually

• Scale AI plan for $219 per month, or $179 when billed annually
• Enterprise plan with custom pricing options

If you want to make the most of all Surfer’s AI features, choose their Scale AI plan.

Images

Product photos provide your customers a visual representation of what you’re selling. They’re also key elements of social media ads and other marketing mediums. To generate images of the highest quality, consider adopting any of the below tools.

Retouch Pro

The service’s AI processing technology allows it to edit your product photos automatically. Retouch Pro is ideal for items such as beauty products, footwear, and fashion. With its ability to process an unlimited number of images in bulk online, you simply have to:

• Upload your products’ images
• Choose your processing options
• Retouch Pro then makes them eCommerce ready in seconds

Processing options include shadow generation, background removal, cropping, resizing, and more. Once they’re edited, you can export your photos to various marketplaces. Retouch Pro offers a 14-day free trial, after which you can choose whether or not to continue using their paid service.

OpenAI

OpenAI utilizes DALL·E 2,  an AI program that generates realistic images and art based on written text descriptions. To realize its full potential, however, your typewritten text must be descriptive and use natural language.

For instance, according to the website, the statement “An astronaut riding a horse in a photorealistic style” results in the following image:

Image: opeanai.com

DALL·E 2 can also realistically edit original images provided or create various versions of them using captions. It began as a research project and is currently available in beta, which you can access by joining OpenAI’s waitlist.

Another notable tool is OpenAI’s Codex (accessible via private beta) that translates typewritten natural language into code. OpenAI has also trained a model to summarize whole books, as well as performs alignment research and provides access to its API models at affordable prices.

Neural Love

Neural Love’s AI-driven online tool resizes and enhances any image. All you have to do is upload a picture and let the AI do the work. It also offers:

• Face recovery for images
• Photo colorization
• Photo restoration

Neural Love’s AI also creates realistic portraits of subjects, generating approximations based on various media provided. Its other tools, meanwhile, can enhance video and audio. You can access these tools in the company’s Free, Subscription, or Pay As You Go packages, which include:

• Monthly credits – 5 to 6.25K
• Access to tools – Limited to unrestricted
• Price – $0 to $500 per month or $24 to $1,200 one-time payment

Autoenhance.ai

Autoenhance.ai automatically edits photos through powerful AI and notable features like:

• APIs, which let you integrate the software into your applications
• Sky replacement, which corrects bad weather in your photos
• Image relighting for better contrast and lighting
• Perspective correction, which adjusts photos for the perfect angle

Industries such as real estate, food, eCommerce, and portrait photography employ Autoenhance.ai, where images are vital for marketing or, in the latter case, are the product.

The program’s pricing is based on the monthly number of images you edit. It can range from 15 to over 50K, with pricing at $0 to $3,124.99. Editing more than 50K images per month requires custom pricing, and Autoenhance.ai charges an additional fee, based on your plan, for each image exceeding your monthly limit.

However, for 20K to 50K-plus subscriptions, the company provides chat support and early access to new features. Cheaper pay-as-you-go packages are also available.

Omi

Omi is an AI image generation tool that marketers can use to create high-quality product photos. It’s great for eCommerce teams that need eye-catching images but lack the photography budget or resources. This AI image generator can transform studio product photos into professional eCommerce photos that show your product in-situ for a well-optimized product display page (PDP).

Omi’s intuitive capabilities lets you customize the backgrounds, change up the angle, and stage the perfect photo opportunity. You can also use Omi to create animations from your existing product images. The 3D modeling tool gives customers a more experiential approach to online shopping. 

You can use Omi to produce a range of photos that can be used for seasonal graphics, hero headers, social media graphics, PDP photos, and more. Try Omi for free for 14 days or book a demo for pricing information.

Uncrop by Phot.ai

If you’ve ever faced the dilemma of wanting to use a photo that wasn’t the right size, Uncrop by Phot.ai will be a much appreciated addition to your eCommerce toolstack. 

This tool will automatically change the aspect ratio of your photos and fill in the expanded image area so it seamlessly blends in with the existing picture. Add more appeal to your eCommerce product photos by expanding the image size — for instance, you can turn small, square product photos into eye-catching landscape photos that take up more real estate on the page without compromising its clarity.

Uncrop isn’t the only tool Phot.ai offers. When you create a Phot.ai account, you receive access to their other AI tools, including:

• Photo enhancer
• Image upscaler
• Object replacer
• Background replacer
• Photoshoot
• …and many more

Phot.ai offers a free account that gives you basic features across over 20 AI tools. However, any images generated will feature the Phot.ai watermark. Pro users can pay $17.27 per month for everything in the free package, plus watermark-free photos, HD downloads, 3,000 usage credits, and pay-per-use AI Avatar and AI Photoshoot access. If you want full access to Phot.ai, you can purchase an Unlimited plan for $85.50 per month.

Video

Videos add a higher level of engagement to your marketing and website, and AI can help you create this visual content with ease.

TimeBolt

TimeBolt is a jump cut video app that, through silence detection, automatically removes silences, speeds up scenes, and rapidly cuts commentary for both video and audio files. It also allows you to punch in or out, adjusting your zoom to focus on specific portions of your video.

You can even export your work to programs like Adobe Premiere, Final Cut Pro, and more to facilitate easier collaboration between different types of editors and creators.

Its Free and Paid versions are both compatible with Windows and Mac devices and include license keys for up to two machines as well as updates:

• The Free option is limited to video only, has no save functionality, produces watermarked work, and has no XML export capability.
• The Paid option, meanwhile, comes with all features for files of any duration, plus XML and plugin export for either $17 per month, $97 per year, or $347 for a lifetime subscription.

Rephrase.ai

An AI tool that automatically creates professional-quality videos based on your typewritten script seems unbelievable, but that’s what Rephrase.ai does (and well). It even produces custom digital avatars for your content to add a more personal touch. To begin, simply answer a few questions and contact Rephrase.

Brands in India and around the world — like Amazon, Castrol, and more — have used this tool to produce tailored ad tech campaigns and experienced greater outreach as a result.

The company offers two products, Rephrase Studio and Rephrase Personalized. Studio is Rephrase’s end-to-end AI platform that handles video creation. It also provides editing tools featured in two packages:

• Starter – 10 credits for $25/month, where one credit yields up to one minute of video. Features include email support, 20 seconds of stock models and stock voices, a video editing suite, video generation using uploaded custom speech, and a customizable landing page.
• Enterprise – This plan includes all features of the Starter, plus priority support, a dedicated account manager, custom actors, and more. Be aware, you have to get in touch with Rephrase for this plan’s pricing.

Wisecut

Wisecut uses AI and voice recognition to edit videos automatically. Its capabilities include:

• Remove silences with its Auto Cut function
• Create subtitles with Auto Caps
• Tailor your video by implementing Smart Background Music 

Wisecut also boasts a royalty-free music library, Auto Translation for different languages, storyboard-based editing, a YouTube integration, and more, streamlining the video creation process.

You can choose between its Basic, Starter, or Professional plans at a monthly fee of either $0, $10, or $29. Their core offerings are:

• Monthly minutes – 45 or 300
• Max resolution – 720p or 1080p
• Storage – 2GB or 150GB
• Length per file – 30 minutes or 1 hour
• Per-file size – 1GB or 3GB

Additionally, the Professional plan includes priority customer support.

Uplifted

Uplifted makes it easy for brands to create user-generated content (UGC) videos. You can then use those videos to add more customer-led content to your online store, ad campaigns, or organic social media content. However, since Uplifted focuses on video ads, this tool is best used for ad campaigns.

It uses AI to construct a fully automated process for producing ready-to-go videos using UGC. You can integrate Uplifted into your CRM to send video requests to your customers and creators automatically via email, in-app messages, or SMS. Uplifted will then guide customers through the video creation process, moderate submissions, and make the final edit; you don’t need to worry about writing briefs, directing customers, or producing content. 

Unfortunately, the company doesn’t list transparent pricing on their website. If you want to learn more about this tool and its pricing options, you’ll have to book a demo.

CapCut AI video upscaler

CapCut is an intuitive video editor who’s tool suite possesses an AI video upscaler that lets you improve your video quality. This tool can upscale low-quality videos up to 4K format and sharpen blur in one click — no more grainy video footage or low resolution videos!

All you have to do is upload your video, select your desired resolution, and press the upscale button. CapCut’s AI upscaler will do the rest, generating a much higher quality video in a matter of minutes. You then have the option to export it or make additional edits using CapCut’s broader suite of video editing tools.

The AI video upscaler is available in the Shopify App Store so, if you’re a Shopify user, you can edit videos directly from your online shop.

With CapCut’s Free plan, you can do almost anything without spending a dime. Some features you enjoy in the Free plan include the AI model, product photos, batch edits, text-to-image generator, and certain video editing capabilities, but not the actual video upscaler. If you want access to that AI tool, along with many more video editing tools and increased storage capacity, you’ll need the Pro plan for $10.99 per month or $99.99 per year.

StoryPrompt

Use StoryPrompt to collect video testimonials and reviews from your customers. This AI-powered tool automates testimonial collection so you can gather consumer feedback with ease. StoryPrompt will also automatically create branded videos, so all you have to do is put them to use.

Customer testimonials, reviews, and unboxings are powerful trust builders. Use StoryPrompt to produce these types of customer-led videos and feature them on your:

• eCommerce website
• Product pages
• Social media pages
• Ad campaigns

StoryPrompt provides an AI-powered teleprompter to guide customers through the video creation tool, making it easy for them to record testimonials and reviews for your products.

Choose from three plan options: Free, Starter, or Premium.

The Free plan lets you collect 15 responses at a limit of two minutes per video in standard definition. The videos will be watermarked but still include valuable features like the AI teleprompter, automatic transcriptions, and unlimited prompts.

The Starter plan increases your response collection to 1,200 responses per year at three  minutes each. These videos are high definition and free of watermarks. You also enjoy other features in the Starter plan such as reusable templates, virtual backgrounds, website embeds, and downloadable videos. The Starter plan is $39 per month when paid annually.

Meanwhile, the Premium plan lets you collect 4,800 responses per year with an uncapped video length and in full HD quality. You gain additional perks such as an unlimited “wall of love” for displaying your video testimonials, custom fields, white labeling, API access, and more. This plan is $169 per month with an annual subscription.

Smartzer

Smartzer is a powerful AI tool for eCommerce that lets you take advantage of live shopping and shoppable video formats.

Use it to create interactive videos for your brand, including shoppable videos and live shopping streams. Smartzer is great for eCommerce teams looking to leverage immersive tools and technology. 

The tool’s shoppable videos will auto-import your product catalog to display real-time stock availability. Additionally, shoppable videos created with Smartzer can be integrated into leading eCommerce platforms like Shopify, BigCommerce, and WooCommerce to produce a frictionless shopping experience for online customers.

Smartzer offers a range of pricing tiers based on your platform, required features, and usage. The company’s Shopify plan starts at $99 per month for their Mini plan and goes up to $2,999 per month for their Enterprise plan. The higher your pricing plan, the more features you have access to.

Audio

If your business needs tools for podcasts, music, or any form of audio content, these AI platforms can assist with recording, editing, and other activities.

Descript

Descript began as a precise automatic audio transcription platform with correction tools. Now, it features podcast and video editing, plus screen and webcam recording. Its podcasting tools enable remote recording, collaboration, and audiograms; video editing capabilities let you add titles, animation, music, and more; and screen and web recording let you easily gather footage.

Descript offers Free, Creator, and Pro plans ranging from $0 to $24 a month per editor. It also has an Enterprise package, which uses custom pricing. All plans are cheaper if billed annually. Common features include:

• Monthly transcription hours – 3 to 30
• User seats – 1 to 10+
• Editing – Video and audio
• Screen recording – Unlimited
• Video export – Watermark-free
• Overdub – Trial to enterprise
• Studio Sound Effect
• Filler Words Pro
• Dedicated account representative
• Onboarding and training

SpeechText.AI

SpeechText.AI’s service precisely transcribes audio and video through speech recognition AI. It operates in four simples steps:

1. Upload your audio or video file.
2. Select a domain (namely, your industry and audio type) from among preset categories.
3. Transcribe using SpeechText.AI’s engine.
4. Edit and export your work.

It supports multiple languages, speaker identification, editing tools, domain-optimized models, and more. The service also provides four packages – Starter, Personal, Standard, and Business – that include four core features (whose limits decrease by tier) for $10 to $99 a month:

• Transcription minutes – 180 to 2K
• Maximum file size – 30MB to 1GB
• Supported languages – 30+
• Models – General to domain-specific

SOUNDRAW

SOUNDRAW uses AI to generate royalty-free music automatically. Creators simply specify their parameters — including genre, instruments, mood, length, and more — then let the AI handle the rest. Its core features let you:

• Generate unlimited songs
• Bookmark songs
• Download without limits

You can insert the music you generate into content such as YouTube or social media videos, ads, games, and more. Choose between an annual or monthly plan that’ll net you either $16.99 or $19.99 per month. However, each account is limited to one device, and you’re only allowed to download up to 50 songs daily.

Podcastle

Podcastle is an AI-powered audio and video creation platform made for podcasts. 

With brands like Moncler, Net-A-Porter, and Gucci all having their own podcasts, podcasting is a viable content marketing strategy for eCommerce brands. If you plan to introduce or already have podcasts as part of your content strategy, Podcastle is a tool worth considering.

It empowers you to enhance the quality of your audio content with a range of features that include:

• Podcast recording
• Audiobook recording
• Voiceover recording
• AI voice generator
• AI voice cloning

These tools let you harness AI to craft, edit, and publish studio-quality content with ease. One of my favorite Podcastle features is the AI voice cloning tool, Revoice. This feature produces new audio content that sounds just like you by constructing a digital copy of your voice.

The Podcastle pricing plans include: Basic, Storyteller, Pro, and Teams. If you choose a yearly plan, you receive two and a half months free of any paid plan.

The Basic plan is free. Limited to one creator, it includes multi-track recording for 10 remote guests, unlimited audio recording and editing, three hours of video recording, and unlimited podcast hosting and publishing.

The Storyteller planner is $14.99 per month and includes everything in the Basic plan, plus intuitive AI audio editing, eight hours of video recording, 10 hours of transcriptions, and more. 

With the Pro plan, priced at $29.99 per month, you also get Revoice, the AI voice cloning tool, filler word detection and removal, AI-powered transcripts, and additional AI features.

Contact management/CRM

Customers are the most important component of a thriving eCommerce business, so you must keep their details organized. The following AI tools can help you manage, nurture, and score your various leads and contacts.

Oracle AI apps for sales

Oracle’s Adaptive Intelligence for Sales provides Sales Force automations that organize client and company data on its management platform, DataFox. This AI also powers multiple apps like Sales Force Automation and Partner Relationship Management to assist with:

• Account planning, allowing you to conduct more targeted prospecting and customer development
• Lead prioritization, giving sales teams an understanding of which leads have the most potential
• Opportunities and guided selling from AI-improved CRM adoption, resulting in more robust data integrity and helping representatives sell faster
• Account management capabilities, which let you monitor engagement levels and touch points across every account and formulate measures for those who need nurturing

Pricing depends on which app you need. Sales Force Automation, for instance, can cost $65 to $300 per user per month. Partner Relationship Management, on the other hand, hits $150 per external partner user each month.

Salesforce’s Einstein

Salesforce’s Einstein helps users in roles such as sales, marketing, administrative, and more carry out their duties effectively. This AI platform provides businesses with customer insights compiled from previous consumer interactions and serves as a smart assistant.

Knowledgeable agents are also available to address difficult issues, and common customer questions are automatically answered through smart bots. These capabilities are possible thanks to tools built around three key features:

1. Machine learning – Utilized in Einstein Discovery, Prediction Builder, and Next Best Action
2. Natural language processing – A core function of Einstein Language and Bots
3. Computer vision – Used in Einstein Vision

Einstein’s pricing can range from as low as $25 to thousands, depending on how you’ll use the CRM assistant (e.g., sales, service, marketing) and your preferred package features.

SugarPredict

This AI-powered CRM helps your business gather insights from external sources, as well as analyzes and identifies what your current data doesn’t cover. SugarPredict also creates forecasts so you can make information-backed decisions and prioritize your sales activities.

This CRM powers four solutions:

1. Sugar Market – A marketing automation platform for creating campaigns, forecasting, and more
2. Sugar Sell – Provides automations for lead prioritization and other activities to speed up your sales cycle
3. Sugar Serve – Connects with many communication channels and streamlines customer service
4. Sugar Enterprise – An on-premises CRM with flexible applications that integrate with your tech stack

Pricing for these solutions starts at a monthly rate of $1,000, $19, $80, and $85 respectively, all of which are billed annually.

Leadspace

Leadspace offers two powerful solutions:

• The Graph is a customer data platform that analyzes information from multiple third-party B2B sources. It authenticates data precisely, predictively matches leads to accounts, and rates third-party data. Adding your first-party data gives you a full view of your market.
• The Studio is a B2B target market segmentation tool that lets you build a custom graph of your buyers driven by an AI algorithm.

These were primarily designed to improve data-driven decision-making, marketing, and selling. However, it can also assist with conducting mergers and acquisitions as well as integrate with Microsoft Dynamics 365 for richer segmentation and analytics.

Leadspace’s pricing is unavailable on the company’s website; you’ll have to contact their sales team for more information.

Qualtrics

Qualtrics is a suite of customer experience management tools powered by AI. eCommerce teams can use these tools to:

• Better understand buyer experiences
• Uncover trends and behavioral changes
• Build research panels for deeper customer insights

It’s rich with analytical data you can use to improve your buyers’ online shopping experience.

Qualtrics’ TextiQ tool streamlines user research by synthesizing text from any source — including chatbots, websites, and survey feedback — into actionable insights. Brand health tracking gives real-time updates on brand perception, reputation, and market health. Automated alerts and recommendations mean you can quickly step in to make changes when notified.

Pricing is available upon application, with subscriptions based on usage and insight requirements.

Product recommendations

Product recommendations that pop up throughout various stages of the customer journey are an effective way to market your items. The following tools intelligently automate that process.

Google Cloud: Recommendations AI

This fully managed Google service relies on machine learning models that enable businesses to offer personalized product recommendations at scale. It delivers them across channels like mobile, email, and more to meet potential customers at every stage of their journey.

Recommendations AI also connects with other Google tools like Analytics 360, Tag Manager, and more for easy data integration and management. Leverage it for predictive matching and to customize suggestions to increase engagement, boost conversions, and achieve other impressive outcomes.

All you have to do is provide your product catalog and data, then customize your recommendations. Once they’re ready, place them at various touch points to attract customer attention.

Pricing for Recommendations AI is based on elements such as training and fine-tuning and requesting predictions.

Image: cloud.google.com

Dynamic Yield

Dynamic Yield offers an all-in-one, AI-driven product recommendations engine. It anticipates a potential customer’s next purchase and delivers personalized item suggestions at various stages of the journey through:

• Deep-learning algorithms
• Statistical engines
• Real-time merchandising controls
• Cross-channel support

Dynamic Yield also possesses features for managing your audience, A/B testing, and more and supports channels like web, email, apps, and ads. Pricing, however, isn’t displayed on their website.

Frosmo

Frosmo’s product recommendation engine harnesses AI to personalize not only what’s presented to the potential customer but also the journey itself. Here’s how it works:

• Automated merchandising draws on industry best practices to create recommendation strategies.
• Natural language processing, image recognition, and algorithms generate personalized content and product suggestions.
• A/B testing and automated optimization help you improve the performance of your variants.
• Website visitor segmentation delivers a tailored experience to your audience.

With this engine, you can boost conversions, increase AOV, and improve turnover. However, you’ll have to reach out to Frosmo for pricing, as it’s unavailable on their website.

Clerk.io

Personalize every stage of the customer journey with Clerk.io’s AI-powered features. It offers various customization options to improve your eCommerce store’s customer experience and increase sales.

Clerk.io’s intelligent search tool also helps your eCommerce site deliver more relevant search results. This AI tool can account for synonyms and spelling errors, predict what a user is searching for, and understand natural language like a real sales clerk. 

Their recommendations tool uses smart logic to show visitors products they are likely to buy automatically. Using AI, it’ll analyze popular products, past orders, cross-sold items, and visitor click history to recommend products intuitively. Additionally, Clerk.io includes audience and email marketing tools.

Pricing is based on product usage and features wanted. You can receive a quick estimate using their online quote tool. For example, the Search tool costs $119 per month for 10,000 monthly searches. Meanwhile, you can enjoy 50,000 monthly Recommendations for $99 per month. Test the quote tool to see what plan you’ll likely need for your online store.

OptiMonk AI

Power conversions with OptiMonk AI’s personalization features, along with their variety of conversion rate optimization (CRO) and personalization tools.

With OptiMonk AI, you can:

• Create personalized pop-up variations with smart pop-ups
• A/B test different webpage content with the smart product page optimizer
• Deliver optimized personalization throughout the entire customer journey
• Deploy tried-and-test methods from their Tactic Library

The smart pop-ups turn a single advertisement into repeated personalized variants, automatically tailoring the messaging to each visitor’s interest. Meanwhile, the smart product page optimizer takes 15 minutes to set up. Simply add dynamic headlines and benefits for each product page to receive AI-generated content variants. You can then review the content and launch automated A/B tests.

The Tactic Library offers personalization components such as a countdown pop-up or discount for cart abandoners that you can easily turn on for your store to increase conversions based on user behavior and activity.

OptiMonk AI prides itself on combining human and AI abilities. They offer several pricing plans: Free, Essential, Growth, Premium, and Master. Your expected number of page views and the number of domains you want to integrate with OptiMonk AI will determine the best plan for your store. The standard plans range from $0–$249 per month. 

The Free plan offers unlimited features for up to 15,000 page views per month, perfect for small eCommerce stores or brands wanting to test out OptiMonk AI’s features first. Pricing for the Master plan, on the other hand, is tailored to your needs and available on application.

Algolia

Algolia is a search tool that personalizes on-site search functionality for your eCommerce store visitors. This intuitive solution will auto-populate search results while visitors are typing, personalizing the displayed results to each user. They also offer product discovery tools like their AI recommendations, which suggests products to visitors based on their past behavior.

Algolia is fast, scalable, and easy to use, with brands like Walgreens, Everlane, and Harry Rosen embracing this tool to deliver more than 1.7 trillion searches every year. They offer a range of pricing options, including free, pay-as-you, and annual subscriptions: 

• Their free plan, Build, gives you up to 10,000 search requests per month with one million records and AI features. 
• In the pay-as-you-go plan, Grow, additional searches above the initial 10,000 search limit are charged at $0.50 per extra 1,000 search requests. You also receive up to 100,000 records for free, with additional records charged at $0.40 per 1,000 records each month.
• Premium subscribers can access Algolia’s AI features, keyword search, merchandising studio, and volume discounts.

The Elevate plan offers everything in Premium, plus their full AI offering, including NeuralSearch. Both of these are annual plans, with pricing available upon application.

Security

Another important aspect of eCommerce businesses is security. The online transmission of business and customer data opens the door to fraud and other malicious activity, but the tools in this category can help you counteract them.

Before proceeding, note that, except for the last one, these solutions don’t display their pricing. You’ll have to contact their providers for more information.

MicroAI

MicroAI provides edge AI-powered asset management solutions designed for IIoT devices and machines:

• MicroAI AtomML™ is a platform for asset and machine optimization.
• MicroAI AtomML+™ consolidates data from various machines (e.g., servers in the IT industry) into one location to simplify performance and security monitoring.
• MicroAI Launchpad™ is a platform built for developers that lets them design, test, and install microcontrollers into smart devices and machines.

These products excel at:

• Reducing data transmission costs
• Enhancing observability through in-depth insights
• Preventing attacks and detecting threats to bolster security
• Preventive maintenance through predictive analytics

Riskified

Riskified’s platform assists with fraud management, helping you reduce operating costs and increase revenue. Some of their customers are prominent companies like Wish.com and Gymshark. Their suite of products include:

• Chargeback guarantee – A fraud prevention solution that automatically approves legitimate transactions and provides insight into real-time order decisions. It also reduces chargebacks and increases approval rates.
• Policy protect – The platform’s protection automatically identifies customers who abuse refunds, promos, and other store policies. It also blocks resellers and creates friendly policies to reward loyal consumers.
• Account secure – This prevents customer account takeovers, blocks fake accounts, and automates account recovery.
• PSD2 optimize – This ensures PSD2 compliance, provides metrics, filters out fraud pre-authorization, lets you decline risky transactions, and enables TRA exemptions.
• Deco – Revenue can easily be lost through payment authorization failures. This tool resolves that problem by rescuing orders at the point of decline.

Simility

A PayPal service, Simility helps eCommerce businesses stay on top of fraud through their Adaptive Decisioning platform, which harnesses automatic machine learning, device recon, and a slew of other features.

Big data and AI enable this solution to decrease risk and false positives significantly, as well as allows you to accept more orders. With Simility, eCommerce businesses can prevent promotion abuse, transaction fraud, and account takeovers.

Continuous assurance also regularly assesses a customer’s authenticity across various touch points. Additionally, the platform complies with PSD2 requirements for strong customer authentication.

Signifyd

This platform also focuses on eCommerce fraud protection and prevention. However, Signifyd uses transactional and behavioral data to identify the customer and the intent behind their payment. It focuses on four areas:

1. Fraud protection, so businesses can approve more orders without worry
2. Chargeback recovery, to prevent consumer abuse
3. Account protection, to block takeovers
4. PSD2 compliance for strong customer authentication

These solutions help optimize revenue and enable order automation, omnichannel commerce, and cross-border expansion. Additionally, Signifyd seamlessly integrates with platforms such as Shopify Plus, BigCommerce, and others.

Kount

Kount’s Identity Trust platform combines AI and consumer insights to combat digital fraud. It accomplishes this feat through multiple products:

• Kount Command – Thanks to AI, this product analyzes data from interactions to determine whether or not a potential customer is trustworthy. This lets you quickly approve or decline interactions and review what takes place in between.
• Kount Control – This solution utilizes machine learning and customizable business policies to identify dangerous behavior — such as attacks from bots and credential stuffing — in real time and prevent account takeovers.
• Kount Central – Building on Kount Command, this feature provides a payment provider’s whole merchant portfolio with digital fraud protection and access to a fraud and trust-related prompt network.
• Dispute and Chargeback Management Solution – This software integrates with various post-authorization tools to prevent revenue loss due to digital fraud. It also lets businesses automatically respond to inquiries and manage chargeback alerts.

Astra

Astra offers two distinct tools centered on website security:

1. Astra
2. Astra Pentest

Their namesake solution, Astra, is an AI-powered cybersecurity tool designed to keep your eCommerce store safe from threats and attacks. It includes security features such as:

• Firewall
• Malware scanner
• Security audit
• Bug bounty program

You can set Astra up in less than three minutes, giving you peace of mind that your eCommerce store is well protected. The bug bounty program lets you capitalize on hackers trying to break into your system, acting as a penetration testing tool to identify and fix weaknesses in your store’s cybersecurity.

Astra Pentest, meanwhile, is an AI-powered tool that’ll run simulated penetration tests on your web app, mobile app, API, or cloud infrastructure. The test will find any vulnerabilities before hackers do so you can fix those security issues.

Astra offers three pricing plans: Pro, Advanced, and Business. These are offered at set prices for one, two, or three websites, respectfully, with incremental discounts. If you choose a yearly plan, you also receive two months free for your chosen plan.

If you want the AI-powered Astra Pentest tool, prices start at $1,999 per year for web apps, after a one-week trial for $7.

AI tools databases

Want more AI tools? Check out these websites to browse other tools you might be interested in.

Future Tools

Futurepedia

Wrapping up — Content creation is a journey, and AI can provide a guiding light along it

Content creation, CRM management, and multi-media editing all take time, patience, and practice. It’s a continuous practice, especially if you’re just starting out or operate in a competitive industry. However, AI tools can help you streamline the process to smooth the path forward.

The AI tools I outlined above can help with everything from written to video content and even your contact management. Take advantage of these solutions to shrink your task load and still produce high-quality content.

Published: Nov 7, 2022
Updated: June 10, 2024