Another day, another customer cancellation – but is that a bad thing? Customers cancel subscriptions all the time. Rather than lose sleep over your churn rate, you should leverage a customer exit survey to gain valuable insights. Your customer exit process should always help you improve customer experience and retention. Here’s how to achieve this. … Continue reading Is your customer exit survey giving you the insights you need?
Copy and paste this URL into your WordPress site to embed
Copy and paste this code into your site to embed